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ProMedia24 HOSTING & IT · SINCE 2003
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Guide

Activate an SSL certificate.

Encrypt your website with a free Let’s Encrypt certificate – included in every hosting plan, active in a few minutes.

approx. 3 minutes Beginner Web hosting plans
Why SSL

A must, not a nice-to-have

Without SSL, browsers show a “Not secure” warning, and Google ranks the site lower. With a certificate, data is encrypted, the padlock appears – and your ranking benefits.

Open the domain in the customer center

Sign in to the customer center, go to Webspace → Domains and open the settings of the domain you want.

Activate Let’s Encrypt

When a domain is added we activate Let’s Encrypt automatically. If the “SSL (Let’s Encrypt)” switch is off, turn it on and save. Issuance and renewal then happen automatically as soon as the domain points to our server.

Force a secure connection

In the same settings, enable “Force HTTPS”. That way all visitors automatically land on the encrypted version.

Check

Open your site using https:// – the padlock should appear. Renewal then runs automatically, without any action on your part.

If something goes wrong

Common questions & troubleshooting.

The browser says “not fully secure”.
Usually this is “mixed content” – individual images or scripts are still loaded over http://. In WordPress, a search-and-replace of http with https or a suitable plugin helps.
Do I have to renew the certificate?
No. Let’s Encrypt certificates renew automatically before they expire after 90 days.
Do I need a paid certificate?
For the vast majority of sites, no. Organisation-validated (OV) certificates can be ordered in the customer center under “Domains → Organisation-validated certificates”. We do not offer wildcard certificates — get in touch for special needs.
Does this also apply to my subdomains?
Yes. Every subdomain you create under “Webspace → Domains” automatically gets its own Let’s Encrypt certificate.
Stuck?

We are happy to set it up for you.

Not in the mood for tech? Just let us know – we will handle the setup or help you over the phone.

Personal support – no call center.
+49 (0) 541 – 93 93 90 19Personally available
kontakt@promedia24.deUsually the same day, at the latest the next business day