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Website all-round service

Move your website – and fix it along the way.

For everyone who would rather not deal with technology: we fetch your website from your current provider, check it for the usual pitfalls and fix what we find. In the end everything runs with us, your mailboxes work on your devices, and you get instructions for every step you have to take yourself.

01 What we often find during a move

Small things that can get expensive.

Most websites that move to us work – just not the way they should. These are the issues we see most often:

Fonts from Google

If fonts are loaded from Google on every visit, each visitor's IP address goes to Google. The Munich Regional Court awarded damages for this in 2022; warning letters have come in waves ever since.

A font without the right licence

Some fonts may only be embedded through the vendor's service, not from your own server. We replace them with a freely licensed font that looks the same.

A map without consent

An embedded Google map loads data from the provider on every visit. With a two-click solution it only appears when the visitor wants it.

A cookie notice that doesn't match

The notice asks about services that aren't there – or services run that it never asks about. We bring both in line.

A form that loses enquiries

Contact forms that say "thank you" and send nothing are more common than you'd think. We rebuild the sending, with spam protection.

Outdated details

The privacy policy still names the old provider or a service that was removed long ago. On top come old files nobody needs any more.

02 Who this is for

You tell us what you want – we take care of the rest.

Someone built the website years ago and can no longer be reached. The passwords are somewhere, and you lose interest at "DNS" or "IMAP". This service is made for exactly that: you give us access to your current provider, we handle the move and the clean-up and explain in plain words what has changed. For the steps only you can do – such as the new server details in the mail app on your phone – you get illustrated instructions for exactly your device.

Technician showing an employee something on her screen Illustrative image, AI-generated
03 Other starting points

Not every case starts with a move.

The example further down is only one of many ways to us. These situations are just as common – the process is the same: check, fixed price, implementation.

The website was hacked

Strange pages appear, Google warns about your address or your domain sends spam. We clean up the website, close the gap, change every login and check that your emails are delivered again afterwards.

The web designer can no longer be reached

Nobody knows the logins, and the domain may be registered to the agency. We find out who is listed as the owner, how you get the code for the domain transfer, and bring your website back to you.

The site only shows errors

Often after an update at your current provider: the page stays blank or shows an error because it no longer runs on the new PHP version. We get it running again and tell you whether that is worth it in the long run.

An online shop is moving

In a shop every order counts. We schedule the move for a quiet time, put the shop into maintenance mode only briefly and then check cart, payment and order emails.

Several websites, several providers

One site here, two domains there, the mailboxes with a third provider – and three invoices. We bring everything together in one place; care for up to three websites is part of the Business plan.

The website is already with us

Then there is no move: we check your website, give you a fixed price up front and clean up straight away. Website care can be added if you wish, so it stays that way.

04 What we take care of

Everything from one place, on one invoice.

Which items apply to you is clear after the free check. A typical list looks like this:

Move to usWebsite, database, domain and mailboxes including all mail – without your site going down in between.
Local fonts and iconsNo more requests to Google or third-party servers; where a licence is missing, a freely licensed replacement in the same style.
Consent set up correctlyA cookie notice that matches what the site really loads; maps and videos with two clicks.
A new contact formSent through your own mailbox, with spam protection – and a test that the enquiry really arrives.
Technical details updatedHost, fonts, maps and form brought up to date in your privacy policy.
Cleaned up and securedOld files removed, HTTPS enforced, directory listing switched off, broken links repaired.
Email on all devicesInstructions for Outlook, iPhone, Android and more – without deleting the account and losing mail.
Access handed over safelyPasswords never travel in plain text by email, but separately through a second channel.

We are not a law firm: we implement the technology and bring the technical details in your texts up to date. This does not replace legal advice.

05 More for your business

What else we take care of.

The move is often just the occasion. We can include these items too – each listed separately in the quote, so you decide what is worth it for you.

Mail that stays out of spam

SPF, DKIM and DMARC set correctly for your domain – so quotes and invoices reach your customers instead of their spam folder.

Faster loading

Images resized and in modern formats, caching set up, unnecessary scripts removed. A fast site keeps visitors. Learn more →

Security

Outdated software and extensions brought up to date, old admin accounts removed, two-factor sign-in, secure server headers. Learn more →

Fewer barriers

Contrast, alternative text for images, keyboard operation, meaningful headings. For many online shops accessibility has been mandatory since June 2025; we fix the technical hurdles – this does not replace a review of the legal situation.

Being found on Google

Search Console set up, sitemap submitted, page titles and descriptions reworked, your Google Business Profile linked to the website. Nobody can promise rankings – the basics, yes.

Works well on phones

Most visitors come on a smartphone. We check every page on a small screen and repair whatever is cut off or too small – from the menu to the contact form.

Tidying up domains

Old or additional domains redirected to the main address, consistently with or without "www", HTTPS everywhere – and no domain that costs twice. Learn more →

Mailboxes and Microsoft 365

Email with us or with Microsoft 365 – we move the mailboxes including all mail and set up your team's devices. Learn more →

Small changes

New opening hours, a text, a photo, a new colleague on the team page: you write to us, we change it. Billed by time or included in a care plan.

When tidying up is no longer enough: Sometimes a website is so old that repairing it is not worth it. Then we say so honestly and make you an offer for a new one. Learn more →

Goes well with it, even without the website service: the website check with a monthly report, the cookie banner with consent management and the visibility subscription for consistent listings on Google, Bing, Apple and more.

06 How it works

Four steps, no jargon.

You know in advance what will be done and what it costs.

1

Free check

You give us your address. We look at the site and write down what we find – without obligation.

2

Fixed-price quote

Every item is listed separately. What isn't in the quote isn't charged.

3

Move and clean-up

We move the site and work through the list. If we have questions we get in touch; otherwise you can relax.

4

Handover

You receive a summary, your new access details through a safe channel and instructions for your devices.

07 From practice

An example from the past few weeks.

A small business with eleven pages only wanted to "switch provider". During the move we found: fonts from Google, a house font that wasn't licensed for self-hosting, a map without consent, a contact form with a bug in its code, a cookie notice from a service that was no longer needed, and a privacy policy naming the old host. Today the site runs with us, everything loads from its own server, the replacement font is hard to tell from the original – and the owner has his mail on laptop and iPhone without ever having to know anything about server settings.

We only name the customer with their consent.

What it costs

After the check you get a fixed price. The hosting itself runs at the normal plan prices. See plans →

Bike shop owner updating his website on a laptop in the workshop Illustrative image, AI-generated
08 After the move

Website care for a monthly fee.

So that the tidy state stays that way: we monitor your website around the clock, check it every month and send you a report. The larger plans include working time for changes.

Website-Pflege

€19.00 / month
  • 1 website
  • Monitoring every 5 minutes, email on outages
  • Certificate checked daily, warning before it expires
  • Monthly report: availability, response time, broken links, backup
  • Check of which third-party services the home page loads
Order now

Website-Pflege Business

€179.00 / month
  • up to 3 websites
  • Monitoring every 5 minutes, email on outages
  • Certificate checked daily, warning before it expires
  • Monthly report: availability, response time, broken links, backup
  • Check of which third-party services the home page loads
  • 2 h of working time per month for changes
Order now

Prices incl. VAT, monthly term. Requires a web hosting plan with us. Website care does not include updates – if your website runs on WordPress, managed hosting takes care of that. Managed hosting for WordPress →

09 Frequently asked questions

Good to know before you ask.

What does the check cost?
Nothing. We look at your website and send you the list of findings and a fixed-price quote. Whether you accept it is up to you.
Do I have to take a care plan afterwards?
No. The move and the clean-up are a self-contained job. Website care is an offer for everyone who would rather not take care of things themselves afterwards either.
My website runs on WordPress – which plan fits?
Then managed hosting is the better choice: there we also install the updates of WordPress, plugins and themes, with a backup beforehand and an automatic rollback if something breaks.
Do I get my access details?
Yes. Website, domain and mailboxes belong to you. You receive all access details through a safe channel and can change things yourself or move away at any time.
Can the website stay with my current provider?
For the check, yes. The clean-up and website care require the website to be hosted with us – only there can we monitor it, back it up and change it reliably.
Does this replace a lawyer or data protection officer?
No. We implement the technology and keep the technical details up to date. Whether your texts are legally sound is for a lawyer or your data protection officer to decide – we are happy to coordinate with them.
Reviews and customer voices

What customers say about us

The latest reviews with text from our Google Business Profile, in full and not selected by stars. From Google, not verified by us. We publish the customer voices with the customers’ consent, in the wording they approved. All reviews on Google →

Nach mehreren enttäuschenden Erfahrungen mit anderen Dienstleistern bin ich glücklicherweise auf dieses Unternehmen aufmerksam geworden – und bin restlos begeistert!

Bereits der erste Kontakt war ausgesprochen positiv: Auf meine Anfrage erhielt ich umgehend eine freundliche Rückmeldung. Während man bei anderen Unternehmen teilweise tagelang vergeblich auf eine Antwort wartet, zeigte sich hier vom ersten Moment an eine bemerkenswerte Kunden- und Serviceorientierung.

Ein ausgesprochen professionelles, engagiertes und fachlich hochkompetentes Team, das durch eine hervorragende Dienstleistungsmentalität überzeugt!

Die beiden Mitarbeiter haben sich sehr viel Zeit genommen, sämtliche erforderlichen Konfigurationen und Systemupdates vorgenommen und mir anschließend persönlich demonstriert, dass nun alles einwandfrei funktioniert. Auch die benötigte Hardware wurde direkt mitgebracht, sodass eine vollständige Lösung aus einer Hand möglich war.

Besonders hervorheben möchte ich neben der fachlichen Kompetenz die außergewöhnlich angenehmen Umgangsformen der beiden Mitarbeiter: ausgesprochen höflich, freundlich, respektvoll, angenehm zurückhaltend und jederzeit zugewandt.

Hier wird Kundenservice nicht nur versprochen, sondern tatsächlich gelebt!

Auch das Preis-Leistungs-Verhältnis war angesichts des erheblichen Arbeitsaufwands ausgesprochen fair.

Eine rundum vorbildliche Dienstleistung, wie man sie sich nur wünschen kann. Uneingeschränkte Empfehlung und mehr als verdiente fünf Sterne!

Mia Heeke2026-10-09 · on Google

Zuverlässiger Partner seit Tag 1! Wer eine kompetente und schnelle Betreuung im Bereich IT und Hosting sucht, ist bei ProMedia24 genau richtig. Anfragen werden umgehend bearbeitet, der Support ist extrem freundlich und lösungsorientiert. Hier fühlt man sich bestens aufgehoben. Vielen Dank an das gesamte Team!

Dar BA2026-10-08 · on Google

Best Webhoster for me. I moved my WordPress site using their relocation assistance. It was incredibly easy - never had any Problems

gemini B.2026-09-27 · on Google

Sehr gute Erfahrung gemacht. Das Support-Team ist kompetent und hat mich immer zuverlässig betreut. Ich hatte keine Probleme und kann das Unternehmen gerne weiterempfehlen.

Hamza2026-09-27 · on Google

Our new website is going down really well.

Our old site had grown dated. ProMedia24 took our wishes on board and turned them into a modern, fast website. Our customers mention it, and since the relaunch we have noticeably more enquiries.

MarkusManaging Director · Customer voice
1 / 5
No obligation

Let us take a look at your website.

Send us the address of your website. Within one working day you get a list of what we found and a fixed-price quote.

The check and the quote are free.
+49 (0) 541 – 93 93 90 19Available in person
kontakt@promedia24.deUsually the same day, at the latest the next working day