+49 (0) 541 – 93 93 90 19 kontakt@promedia24.de All systems running Company Help
ProMedia24 HOSTING & IT · SINCE 2003
Customer Center Get Advice →
Contact

How can we help?

Write to us – we'll get back to you within 24 hours on business days, often the same day.

Personal phone consultation at ProMedia24
Someone who knows your systems picks up the phone – not a call center.
Direct line

Personal, no detours.

Phone
+49 (0) 541 – 93 93 90 19
Mon–Fri 9 am–6 pm
Availability
Phone Mon–Fri 9 am–6 pm · Tickets and e-mail: answered within 24 hours on business days, usually the same day · Outages: our servers are monitored automatically around the clock, and if something fails you can reach us at any time on the outage hotline +49 (0) 541 – 94 03 97 93.
Email
kontakt@promedia24.de
Enquiries, advice and support – every email becomes a tracked request
Address
ProMedia24
Alte Pyer Schule 2A · 49090 Osnabrück
Alexander Baumgärtner, owner of ProMedia24
Your contact Alexander Baumgärtner

Owner since 2003. You write to me or my team – not a call center. We usually reply the same day.

A personal contact GDPR-compliant, servers in Germany Owner-led since 2003

In good hands with Wally. Your message goes straight to a person who thinks along – no ticket robot, no hotline loop.

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Service area

On site in ten locations. Remotely everywhere.

We look after private customers and companies in the greater Osnabrück area – based in Osnabrück, with a realistic travel radius of around 25 km. Those further out aren't left out: much can be solved by remote support.

Osnabrück · Location Wallenhorst Bramsche Belm Bissendorf Georgsmarienhütte Hasbergen Lotte Westerkappeln Mettingen
What you can expect

Fast, personal, no loops.

Reply within 24 hours

On business days we get back to you within one working day – often the same day. Reachable by phone Mon–Fri 9 am–6 pm.

One dedicated contact

You won't be passed from department to department. You speak with someone who knows your request.

On site or by remote support

In the greater Osnabrück area we come by. Further out, we securely solve much by remote access.

Would you like to cancel? The quickest way is via the cancellation form. General questions are often already answered by our FAQ.